Latest insights on Learning & Development

When faced with a crisis, most leaders are forced to think and behave in ways that feel unfamiliar. Whether it’s a technological, financial, natural, or health crisis — at work or in the community — crises demand that leaders take an emergency response plan and adapt it as new evidence and factors present themselves. 5 steps to manage well are: 1) Seek credible information; 2) Use appropriate communication channels; 3) Explain what your organization is doing …about the crisis.4)Be present, visible, and available. 5)Dedicate organizational resources for future crises. During a crisis, leaders who have built a personal, relational, and cultural foundation can then focus on the immediacy of the moment.

2020 is a year of massive upheavals and massive uprooting of the way we are going to work. Our Employees don’t want to work for inauthentic Managers and Leaders. Team members don’t feel empowered when working with people who don’t have a reasonable level of emotional intelligence. The New Normal has impacted all levels of life, walks of life and we have to embrace it with an open mind or reluctantly.